Cancelling a Monthly Donation

Cancelling a Monthly Donation

To cancel your monthly donation, you will need to email support@safinternational.org. Once done, a member of our support team will process your request.

Please note: If you would like to take a break from donating, there is an option to pause your account until further notice.

To pause or unpause your account, please email support@safinternational.org.

Pausing a Monthly Donation

If you need to take a break from making monthly donations for whatever reason, pausing your account will stop all recurring payments until you choose to resume them.

To pause and resume your payments, you will need to email support@safinternational.org

Once done, a member of our support team will process your request.

Account Cancellation by SAF International

If your account has been cancelled by us, it will be because we were unable to process a payment. 

If for whatever reason payment fails, we will notify you via email and will attempt to call you to get updated information.

If we fail to hear from you and are unable to get new payment details to process the payment after repeated attempts, we will terminate your account.

To ensure this does not happen, please keep your details up to date. You can edit your payment information from within your donor portal. 

For any questions on this matter, please email support@safinternational.org.

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